Opening Hours


The store opening hours determine when renters can pick up and return rentals. This article will teach you how to:

  • Add opening hours when creating your store
  • Create exceptions to opening hours
  • Create buffers between rentals
  • Edit existing opening hours

Add Opening Hours

The store hours must be set when creating your store. Read our guide on store creation.

Opening Hours

  1. Navigate to the Store tab in the Admin app, under Settings in the sidebar.
  2. Click the create store button and fill out the rest of the store creation page.
  3. Scroll down to the opening hours section.
  4. Toggle on each of the days that your store is open from Monday to Sunday.
  5. For each open day select the clock icon and enter the opening and closing hours.
  6. The store opening hours have now been set.

Early Checkout & Late Return

The early checkout and late return are the number of hours before opening or after closing that a customer can pick up or drop off a rental. These must be set when creating your store.

  1. Navigate to the Store tab in the Admin app, under Settings in the sidebar.
  2. Click the create store button and fill out the rest of the store creation page.
  3. Scroll down to the opening hours section.
  4. Enter zero for both if a customer is restricted to picking up and dropping off during store opening hours.
  5. If a customer can pickup before your store is open, enter a number between 1 and 10 for how early they can pick up.
  6. If a customer can return a rental after your store is closed, enter a number between 0 and 4 for how late they can drop off.

Special Opening Dates

Set special opening hours for dates when your usual hours differ, for example Christmas day.

  1. Navigate to the Store tab in the Admin app, under Settings in the sidebar.
  2. Click the name of the store to open the store editor page.
  3. Scroll down to the special opening dates section and click the add exception button.
  4. Select the date from the calendar picker.
  5. Toggle if the store is open or closed.
  6. If open, click the clock icon and enter the open and closing hours.
  7. If closed, leave the toggle grey.

Edit Opening Hours

  1. Navigate to the Store tab, under Settings in the sidebar of the Admin app.
  2. Click the name of the store to open the store editor page.
  3. Click the edit store button at the bottom of the page.
  4. Make the required changes.
  5. Click the save button at the bottom of the page.


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